Refund Policy

 

When is payment due?

Payment is either due in full at the time of purchase or according to the payment plan offered for your specific Event or trip.

If you choose a payment plan, you are responsible for making each scheduled payment by its due date.

What happens if I miss a payment?

Missing a required payment may result in your booking being cancelled or your participation in the Event being removed. Depending on the applicable supplier terms, amounts already paid may also be non-refundable.

Are deposits refundable?

Some deposits, bookings, flights, accommodations, tickets, activities and other Event components may be non-refundable or non-transferable.

The refund and cancellation rules that apply to your booking will depend on the specific Event and the terms of the suppliers involved.

Can I cancel or transfer my booking?

Cancellation, transfer and change options vary by Event and supplier. Airlines, hotels, ticketing providers, Expedia Cruises and other partners may have their own deadlines, restrictions and fees.

Administrative, processing, cancellation or change fees may apply.

How long do refunds take?

Where a refund or credit is permitted, processing times depend on the supplier, travel partner, payment platform and TNN. Because several parties may be involved, TNN cannot guarantee a specific processing timeline.

Questions?

If you have questions regarding your purchase or believe exceptional circumstances apply, please contact our team. We will review requests on a case-by-case basis and do our best to find a fair solution.

Nation Experiences
The Nation Network
Nation-experiences@bettercollective.com